This month’s column is from Planet Sun, a chain with eight locations in New Jersey. Manager Jen Palumbo shared the responses her team uses when they meet with client resistance to wearing eyewear. What does your staff say when they hear these objections to wearing eye protection?
Tanner: I have never worn eyewear before, why start now?
Employee response: While you are lucky to have not seen any immediate side effects from not using eye protection,this tactic does not provide nearly enough protection for your eyes. Think about how thin your eyelids are…